ELECTRICITY METER OPERATIVE TECHNICAL POST COMPLETION (PC) AUDIT FORM (SINGLE PHASE)
Type of Audit:
Select:
Programmed
Additional
October 24, 2014 11:06 AM
Operatives Name:
Sealing Plier No.
Auditors Name:
Operating ID No.
Working Area/Region:
Select:
EME NORTH
EME SOUTH
EASTERN
NORTH LONDON
MIDE / NORWEB
DEBT RECOVERY
COMPLEX
Customers Address:
MPAN / Job No.
Meter Serial Number:
Meter Location:
Select:
Outside Meter Box
Inside Property
Group Service Panel
CUSTOMER ISSUES (Customer MUST be asked questions if present)
PASS
FAIL
N/A
PASS
FAIL
N/A
1
Was the Operative presentable i.e Uniform neat and tidy
3
Did the Operative offer or display any identification
2
Was the Operative polite & well mannered
4
The Operative instructed the customer in the use of the meter
TECHNICAL AND SAFETY ELEMENTS
PASS
FAIL
N/A
PASS
FAIL
N/A
5
Check if there are any signs of interference
12
Check Polarity at the Cut-Out, Meter Terminals and associated equipment
6
Check the Standard of Workmanship (Pigtails, Mechanical Stress, Inner Insulation, Overall Neatness)
13
Check that bungs are fitted to all empty live terminal connections
7
Check sealing impressions are readable and the effectiveness of ALL seals and for ANY missing seals
14
Visually check tails for any copper showing
8
Check that bungs are fitted to all empty NEUTRAL connections
15
Check that screws are secure at the outgoing side of the Cut-Out, Meter and associated equipment
9
Check that the Meter Board and equipment are securely fixed
16
Check that the Polarity/Meter Reading Label (M0507A) is completed and attached to the job
10
Check that tails are tagged correctly (LIVE-Brown & NEUTRAL-Blue, Ingoing 1 tag, Outgoing 2 Tags & Off Peak 3 Tags)
17
Check that seals/wires, rubbish etc has been removed from the working area
11
Check that the Fuse Rating/Labelling and cable sizes are correct
18
Should a Network Defect Report have been raised
YES
NO
Any questions 12-15 (highlighted) which are ticked as FAIL equtes to a SERIOUS AUDIT FAIL
Serious Audit Fails MUST be followed up with 6 ADDITIONAL PC AUDITS
All additional audits to be completed within 10 working days
Positive Feedback
(tick)
Additional Comments
General Feedback
(tick)
Additional Comments
Satisfactory Audit
Unsatisfactory Audit
Keep up the good work
Standard of work to be improved
Neat & Tidy Job
Working Procedures not followed
Customer pleased with job
Improvements required (Customer Issues)
OTHER (please specify)
Customer not satisfied with job
OTHER (please specify)
Actions and Recommendations
(tick as appropriate)
Additional Comments
(* Comments are Mandatory)
Faults rectified by auditor during audit *
Operative instructed to return to rectify faults *
FTL to discuss FAILS with Operative
Operative to receive mentoring *
Operative to be suspended from fixing until further notice / investigation to be conducted *
OTHER (please specify)
None of the above actions are required at this time.
IMPORTANT
- this MUST be completed if no Actions and Recommendations are ticked above
AUDITORS NAME AND SIGNATURE IS REQUIRED AS PART OF THE AUDIT
Field Auditor Name:
Signature:
Resealed by Auditor using Sealing Plier No.
ATTACH ANY PHOTOS TAKEN AS PART OF THE AUDIT
Photo Upload (if required):
MEFS 106: Digital Audit Form
OPERATING PROCEDURE: MF 1.2.1